FolioCast

Refund Policy

Last updated: October 31, 2026

We want FolioCast to be simple and fair to try. This Refund Policy explains how the free trial, cancellations and refunds work. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns, so refunds are issued by Paddle.

1. 7-day free trial

Your first 7 days are free. If you cancel before the trial ends, you are not charged anything.

2. 14-day money-back guarantee on your first payment

If you are not happy with FolioCast, you can get a full refund of your first paid charge (US$3.99 plus any tax charged) if you ask within 14 days of the date of that charge. You do not need to give a reason.

3. Monthly renewals

Your subscription renews automatically each month until you cancel. You can cancel anytime, and you will not be charged again; you keep access until the end of the month you have paid for. Renewal charges after the first paid month are generally not refunded, but you can still ask: Paddle may refund a renewal at its discretion if you request it within 14 days of that renewal, and we will always refund a charge that was made in error, for example after you had already cancelled, or if a technical fault on our side meant you did not receive the Service.

4. Your legal rights

This policy does not limit any rights you have under consumer law. For example, consumers in the EU, EEA, UK, Switzerland, Turkey and Israel have a 14-day statutory right to withdraw from the first payment of a subscription and receive a full refund; for the EU and UK, this 14-day period starts again when a free trial ends. See Paddle's Refund Policy for the details for your country.

5. How to request a refund

  • Go to paddle.net, find your order using the email you paid with, and request a refund; or reply to your Paddle receipt email.
  • Or write to us at support@foliocast.app with the email you paid with, and we will ask Paddle to process it.

Approved refunds are paid by Paddle to your original payment method, usually within 5–10 business days, depending on your bank.

6. After a refund

When a refund is issued, your subscription ends, episodes stop and we delete your Flex token. Refunds may be refused only where there is evidence of fraud or refund abuse.

7. Contact

support@foliocast.app · See also our Terms of Service and Privacy Policy.